DR LAB WORxLab equipment service
+4 °C to +60 °C

CO₂ & laboratory incubator service

Temperature, gas concentration and humidity all have to be right at once — and a culture will tell you when one of them is not.

The open inner glass door of a CO2 laboratory incubator showing culture flasks on stainless steel shelves
Why us for this

Specialised, not general

Dustin is certified across Thermo Fisher and PHCbi product lines including incubators, which covers most of what runs in Manitoba research and clinical labs.

Brands serviced

Thermo Fisher Scientific, PHCbi (factory trained and authorized) and NuAire CO₂ incubators.


See our manufacturer certifications

Common faults

What usually goes wrong

Most of these are progressive. Caught early they are maintenance items; caught late they are emergencies.

CO₂ sensor drift

The most common cause of results that quietly stop being reproducible.

Humidity control problems

Too little and cultures dry at the edges; too much and you invite contamination.

Contamination recurrence

When contamination keeps returning after cleaning, the cause is usually mechanical rather than procedural.

Temperature uniformity

Shelf-to-shelf variation matters more in an incubator than almost anywhere else.

Door seal and heater faults

Condensation at the door is an early sign worth acting on.

Decontamination cycle failures

A cycle that does not complete correctly leaves you with confidence you have not earned.

Service scope

What a visit covers

  • CO₂ sensor calibration and gas control verification
  • Temperature calibration and uniformity checks
  • Humidity system inspection and service
  • Decontamination cycle verification
  • Door seal, gasket and heater service
  • Airflow and filtration inspection
Included with plans

Put this on a schedule

Reactive service means every fault arrives as an emergency. A preventive maintenance plan turns most of them into a line item on a calendar instead.

See maintenance plans Get a quote for this equipment
Questions

About co2 & lab incubators

That is a classic sensor drift presentation. Independent verification of temperature and CO₂ against the display is the fastest way to confirm or rule it out.

Yes. Dustin is listed with NuAire and has extensive experience across their product range.

Yes — a cycle that has run is not the same as a cycle that has worked.

Get started

Talk to the technician who’ll actually do the work

Tell us what your equipment is doing and we’ll come back with a likely cause, an arrival window and a clear price.

Calls are answered by Dustin or Colleen — not a call centre.

Call Request service